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Credit cards: Visa, MasterCard and American Express
We offer secure credit card payment via Shopify payment, Paypal express checkout, Shop Pay, Apple Pay and Google pay. Snug as a Bug does not receive your payment details and cannot store or charge any extras to your card. Please note payment is made at the time of ordering not when products are shipped.
Bank deposit is available for customers wanting to make payment via internet banking, (select this option from the drop down menu in the payment section). Banking details will be provided on your receipt.
We ship to New Zealand addresses only.
NZ orders are usually sent within 24 hours of being received (unless non stocked or custom made).
NZ deliveries are made with Fastway Couriers. Pricing for delivery is:
$5 for orders under $100 or free for orders over $100.
If you would like your parcel left without a signature, please advise when ordering of a safe place to leave. Once delivered the parcel is under your care and insurance, we cannot offer any protection for parcels left unattended. We recommend having parcels sent to an address where someone will be available to receive it such as a work address.
Delivery for non rural North Island deliveries is 1-2 days, non rural South Island delivery is 2-3 days and rural deliveries are approximately 2 extra days. You will receive tracking information for your order but you are welcome to contact us for assistance if your parcel has not been delivered in the time frame advised above.
If you have received a "your order has been sent" email from Snug as a Bug and your item has not arrived with five (5) days please advise us immediately. The sooner we are advised of an issue with delivery the better the chance we have of sorting this out satisfactorily for you.
Orders containing custom made items will be held until the custom made item has been made and your order will be sent in full (usually 3-5 days).
If you have any further questions that are not answered above please contact us.
Snug as a Bug reserves the right to change or update this policy at as necessary.