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Can’t see your question here?
Simply send us your questions and we will be more than happy to help. While we cannot guarantee that the wall stickers/decals you purchase will work on your wall surface, we know that extensive testing has shown that with correct application they work very successfully - see our Customer Photo Page for many examples!
The good news is there is much you can do to ensure your wall decals work. Our top tips would be:
- ensuring your paint has cured (check with your paint manufacturer but we would recommend waiting 6 weeks)
- test for as long as you can and only apply if no peeling is visable after at least 7 days.
- only apply to clean, dry, smooth walls - dust is the arch enemy of any stickers!
- take care not to overhandle the wall stickers
- place away from heat and do not use in a room with fluctuating temperature or a room with lots of moisture
- for the first week rub your new decal/wall sticker down daily to help the adhesive take hold
- talk to us if you need advice .
We have found that sometimes wall stickers will peel, however testing and following all our and the manufacturers instructions will reduce the risk of this happening. Often peeling occurs on textured walls or walls with paints with non stick properties - neither of which are recommended with our wall stickers/decals.
It is recommended that you rub down your new wall art every day for a week after installing as this will help the bonding process and reduce the risk of peeling.
Direct heat can cause the adhesive to soften so we do not recommend installing wall stickers by heat pumps or other heating appliances. Keep in mind that we recommend using a hairdryer to help remove wall stickers - a heat pump or similar will have the same impact on wall stickers!
Applying to uncured paint can also cause the wall decals/stickers to peel - please ensure that the paint is not just touch dry but cured by waiting at least a month prior to applying wall stickers.
Ensuring your walls are clean and dry and not overhandling the wall decals/sticker at the time of application is also important to ensure you do not compromise the adhesive.
Our wall decals/stickers are removable but not reusable.
Unfortunately we cannot guarantee that they will not damage the wall on removal however all our wall decals/stickers have been extensively tested and under normal wall conditions and careful removal they are unlikely to damage the surface.
It is recommended to test in an inconspicuous place first. If you have freshly painted walls our recommendation is to wait at least a month to six weeks before applying this reduces the risk of damage on removal. Wall decals should not be used on fragile paint/wallpaper, where there are any chips, cracks etc as the risk of damage too high. Walls should have an undercoat and two appropriately apply coats of paint.
Please note: we don't know the condition of your walls and are not responsible for any damage caused during application or removal. Some touch ups to the paint may be required after the decals is removed.
Our wall decals/stickers are more than just for walls. Almost any non-porous surface is suitable - glass, mirror, doors, cupboards, fridges, laptops, etc.
Never use wall stickers on textured or porous surfaces. Using any of our wall decals on textured or porous surfaces is outside our recommendations.
Wash and wear paints or paints containing silicon/teflon (or other non stick ingredients) are generally unsuitable for wall decals. This is not whether it is a matt, satin or gloss finish - it is about the ingredients added to the paint to avoid anything sticking to it - these paints will reject many wall decals/stickers causing failure. It isn't the wall stickers failing as such but the paint working. It is therefore very important to know your paint surface and, if you do not, to test appropriately prior to applying wall decals.
It is important to follow all instructions provided for applying and removing the wall decals/stickers. The most important aspect to removing the decals is to remove them very slowly and gently - if they are ripped off and not gently eased of the walls then damage can occur. A hairdryer on a very low setting can help soften the adhesive of a more stubborn decal and assist with removal.